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  • How To Purchase From Overseas?

    How To Purchase From Overseas?

    1. 
    Payment Term

    For the clients from overseas, kindly e-mail us if you’re interested in our tea products. We’ll send you the PI which includes retail price, freight and bank account. After we received the signed PI and payment, we’ll arrange the delivery for you.
    The retail price is showed on the product pages. If you’re a retailer, please mail us to ask for the FOB price.


    2.Delivery
    When we receive your order, we’ll arrange the delivery via FedEx. Normally, it takes 4-5 working days to receive the order. Please send the mail to ask for the express freight.

    3.Return&Exchange

    Our goal is your complete satisfaction. If within 30 days you are not completely satisfied with your purchase, please contact us by completing the Returns & Exchanges form. Shipping and handling charges are non-refundable. Please note, you will be required to pay return shipping charges if you want an exchange or refund that was not the error of Ton Yun International Co., Ltd..